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Monday, January 14, 2013

Etisalat Nigeria Vacancy : Graduate Analyst - IT Support

Etisalat Nigeria is recruiting for the position of a Graduate Analyst - IT Support. We have a vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

Etisalat Nigeria is recruiting to fill the below position:

Job Title: Analyst - IT Support

Location:
Port Harcourt,NG

Job Summary
Assist in the resolution of first level IT related hardware, software and network issues organization-wide.

Principal Functions

  • Assist in providing general first level technical support to end users organisation-wide.
  • Assist in resolving issues and attending to service requests in line with agreed SLAs.
  • Interact and consult with internal and external customers to manage customer satisfaction.
  • Assist in developing and maintaining an accurate database of historical information about previous user issues.
  • Collate and prepare appropriate daily, weekly and monthly activity and performance reports for the attention of the Manager, User Support.
  • Perform other duties as assigned by the Manager, User Support
Educational Requirements
  • First degree or its equivalent in a relevant discipline.
  • Minimum of one (1) year work experience
Experience,Skills & Competencies
  • Passion for Excellence
  • Integrity
  • Team work
  • Customer Focus

Method of Application
Interested and qualified candidates should:
Click here to apply online
Note:
 When the page comes up click on New Jobs (Last 7 days),  then click on Analyst - IT Support

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